Cashier's Fraud Exposed Through Social Media Posts
A building society cashier was discovered stealing from vulnerable customers after colleagues noticed her social media posts showcasing numerous expensive holidays. These trips included a safari in Africa, as well as visits to Paris, Tuscany, and Dubai among other destinations.
Kelly Kershaw, 54, whose Facebook profile described her as "living and loving life one adventure at a time," shared images of herself skiing, sailing, and traveling abroad extensively.
Details of the Fraud and Victims
Prosecutor Huw Evans stated that Kershaw stole from some of the "most vulnerable" customers at the Caernarfon Nationwide Building Society branch, including an 85-year-old stroke victim.
Kershaw appeared at Caernarfon Magistrates' Court where she admitted to five counts of fraud. Compensation amounting to £8,630 was sought, although the Nationwide Building Society had already reimbursed the victims.
Among the Facebook photos was also an image of a BMW convertible featuring a personalized number plate.
Background and Investigation
Kershaw, from Nefyn, Gwynedd, committed the offences during 2023 and 2024. Evans noted that she had been a trusted member of staff, employed for 18 years.
"It was noted by members of staff she was having numerous expensive holidays and appeared to be living beyond her means,"
In October 2024, an internal investigation was launched after suspicions arose that Kershaw had been forging customer signatures and processing cash withdrawals without the customers' knowledge.
The Caernarfon branch had a significant number of vulnerable customers, including the aforementioned 85-year-old stroke victim and a 49-year-old man with learning difficulties. The latter kept his bank card at the branch after previously being a victim of fraud.
Personal Circumstances and Defense
Kershaw, whose take-home pay was £1,400 per month, claimed she suffered from a "compulsive shopping addiction". She stated that some of the stolen money was given to beggars and used to pay household bills.
However, she also acknowledged that funds were spent on holidays to the Caribbean and other destinations.
Michael Strain, representing Kershaw, explained that she had moved to a close-knit community to start anew but subsequently developed an illness.
"She genuinely doesn't know what caused her to behave in this way,"
"She's lost her job, good name and her reputation for honesty,"
He added that she was remorseful for her actions.
Probation Service and Sentencing
The probation service described the offences as "despicable."
Kershaw was granted bail until 8 May, when she is scheduled to be sentenced.
