Rachel's Hidden Struggle with Addiction
For four years, Rachel Grady concealed her shopping and gambling addiction from everyone, including her husband and two children.
Her breaking point came during a holiday in 2024 that she could "barely afford," when she confessed to those closest to her that she had "nothing to her name" and was £40,000 in debt.
"I was just completely broken as a person,"
said Rachel, 41, who had maxed out several credit cards and earned a wage that barely covered her minimum repayments.
Her admission prompted her to teach herself how to resell clothes online, enabling her to clear the substantial debt in just over a year and transform her life.
"Sometimes I sit here and I think 'I don't know if I'm still dreaming', like maybe I'll wake up, because I can't believe this is what I've managed to do,"
Rachel said.
"I don't think I've ever been proud of myself in my lifetime but I'm extremely proud of what I've achieved."
Despite previous attempts to share her struggles, Rachel kept her addiction secret from 2020 until a holiday with her friend and family in August 2024.
During the trip, her friend spoke about moving into her own house and "doing really well," which struck a chord with Rachel.
"I was just like 'I am not happy. I am in a serious bad place right now',"
Rachel, from Merthyr Tydfil, recalled.
"I kind of just broke down. It's like I completely released everything... I just couldn't stop.
I've got no money to literally do anything with and I was just completely broken as a person.
I admitted some of the most awful things... I didn't want to spend this because I wanted to spend that.
My children were there and they listened to it and they were like 'you can do this mam'. I think that's what gave me more fire in the belly to know that these children are literally backing me now."

Military Career and Mental Health
Rachel served almost 24 years in the Army, describing her career as the "most amazing part" of her life, but acknowledged it affected her mental health.
"I think it took its toll on me... just all the things that maybe I've endured my whole life, you know, within the Army.
You kind of like pretend that there's nothing wrong with you when you just crack on. But inside, there is so much going on."
She described her mental health as being on a "sliding scale" throughout her life and received support through the Army via therapy and medication.
The Ministry of Defence stated it takes problem gambling seriously and recognises the "significant impact" it can have on the health and wellbeing of service personnel.
It highlighted a "comprehensive gambling clinical pathway," including assessment, support, referral to specialist NHS services, and welfare and pastoral support.
Despite this, Rachel said she increasingly turned to gambling sites and hobbies during the Covid pandemic because she "wasn't happy at all."
Much of her addiction was easy to conceal through online betting apps on her mobile phone.
"We're always on our phones,"
she said, adding that if asked, she would say she was texting when she was actually "putting money into the bingo sites."
"I made sure I hid it from everybody... that's how I knew it was wrong because I was hiding it."

The Vicious Cycle of Shopping and Gambling
Rachel was reselling clothes on apps such as Vinted and eBay to fund her gambling addiction but was also "completely addicted" to buying clothing, maxing out three credit cards in the process.
"I was just buying clothing and putting it in the cupboard because it gives me that hit as well,"
she explained.
"I don't really go anywhere, so I was selling clothes and I was getting good money for them. It was like literally funding that addiction, the gambling, and then I'd buy again and then sell.
It's just like this complete vicious circle."
To convince herself "there's nothing wrong with me," Rachel rationalised her gambling and shopping as "totally normal."
"And I knew it wasn't, but I was telling myself it was. But I hid everything.
You don't realise you've become so addicted until you're in it and you always try to convince yourself that you're not.
But it's a lie. Because, you know, it's an addiction, isn't it... you never win against the addiction."
Turning Point: Reselling for Recovery
Determined to break the cycle, Rachel decided to use her reselling skills and researched other resellers on TikTok who bought clothes bundles and sold them at a profit.
She made £500 from a £30 bundle and thought, "OK, I can do this - I think."
"And before I knew it, I was making like £2,000 a month just on Vinted."
With a large community of resellers sharing tips on TikTok, Rachel launched her own account in October 2025 to document her journey and keep herself on the "straight and narrow."
She worried about potential backlash for her two children, Archie, 14, and Megan, 21, but said they were "so proud" of her as she amassed 20,000 followers.
"Their friends were proud of the story and what I've created. And they were like, 'your mum's amazing. Your mum's proper mint like, look at her on TikTok'.
I'm so glad that a positive came out of this situation... especially for my children as well."

From TikTok, Rachel discovered live auction sites and has since built her own company, reportedly taking in £10,000 to £15,000 a month.
"I wouldn't say I'm ever recovered because I'm not. But I always think to myself, 'remember your story, remember what you've done'."
Though Rachel has restricted her access to gambling sites, she sometimes feels the "pang" to visit a slot machine but recalls how far she has come.
"That feeling of remembering what I've achieved always outweighs the gambling and it's like that special power that I feel like I've created within my mind to outweigh that negativeness.
I'm getting my hit really, you know, through reselling. And that is much more powerful than losing money."
Rachel initially started shifting stock out of her caravan before moving to shipping containers as her business expanded.

Giving Back and Supporting Others
In addition to medication for her mental health, Rachel has conducted free reseller workshops to share her knowledge and help others overcome addiction.
"There's one lady who's literally going to buy her house now and she's moving out of a shared flat because of everything they've implemented that I've told them to do.
I don't want to gate-keep what I've realised and worked out. I want to pass that on to people because I believe that we should be kind enough to do that.
People shouldn't feel ashamed and there's always a way out.
People do have a happy ending now and again and, you know, I'm lucky I got mine, really."
If you have been affected by any of the issues in this article, support resources can be found via BBC Action Line.







