Settlement Reached in Age and Disability Discrimination Case
A woman who dedicated over 40 years of service to a major accountancy firm has settled her age and disability discrimination claim for £150,000.
The claimant reported that a senior colleague at PricewaterhouseCoopers (PwC) questioned her familiarity with new technology and inquired whether she was interested in training given her age.
She also recounted being told that she was merely "working towards her pension," and was advised she appeared tired and should consider taking time off to manage caring responsibilities.
PwC settled the case without admitting liability but expressed regret for the upset and distress caused.
"I dedicated my working life to PwC," the woman stated.
"I'm heartbroken. I never imagined this is how my career would end after such loyal service."
"The experience has been extremely distressing and stressful," she added, "and I felt compelled to bring this case, not only to seek justice for myself, but to act as a voice for others who may suffer in silence."
Unjustified Performance Criticisms and Grievance Process
The woman, employed as an executive support assistant, was shocked and upset by what she perceived as unfair and discriminatory remarks, prompting her to file a formal grievance.
Following the grievance, she reported being subjected to unwarranted performance criticisms from senior colleagues, despite having a history of consistently strong performance reviews over many years.
The internal grievance investigation concluded that she had experienced harassment, but determined that it did not constitute unlawful discrimination.
Her appeal against this decision was later rejected, after which she agreed to end her employment with PwC as part of the settlement agreement.
Support from the Equality Commission for Northern Ireland
The Equality Commission for Northern Ireland supported the case. Chief Commissioner Geraldine McGahey commented on the situation:
"This long-serving employee believes her age and caring responsibilities became an issue for her employer, leading to this situation."
"Older workers bring valuable experience, skills, and insight to the workforce."
"All employees, regardless of their age, deserve to be treated with dignity and respect in the workplace."
PwC's Commitment to Equality
In resolving the case, PwC reaffirmed its strong commitment to equality of opportunity in employment and pledged to ensure that its management and staff are fully aware of their obligations under equality law.
The firm also confirmed it would collaborate with the Equality Commission to review its equal opportunities policies, procedures, and practices.
